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Complaints grow over complaint box
投訴郵箱地址復雜惹人批

An e-mail complaint box set up by a bank in Fujian Province has been named 'the most complicated to use' due to its 76-character address.

An e-mail complaint box set up by a bank in Fujian Province has been named "the most complicated to use" due to its 76-character address.
An e-mail complaint box set up by a bank in Fujian Province has been named "the most complicated to use" due to its 76-character address, the Jilin Daily reported. 據《吉林日報》報道,福建某銀行公布的一個投訴郵箱地址共計76個字符,被認為是史上最難用的郵箱。?
The address, "0xL JB 3F 6C 4C 9D 3E B C F D 6B DF 0B 9D C C 0E D zF JPJK F B C N Y X JGL @mail.notes.bank - of- china.com", has been criticized for acting as a deterrent to complaints, rather than being a tool to help customers. 郵箱地址為0xL JB 3F 6C 4C 9D 3E B C F D 6B DF 0B 9D C C 0E D zF JPJK F B C N Y X JGL @ mail.notes.bank - of- china.com,有人質疑該郵箱不但沒能方便人們投訴,反而成了投訴的障礙。

However, the address works if it is copied correctly and bank staff explained that it only looks complicated because the characters are intranet codes that haven't been translated.

 

(China.org.cn November 2, 2011)

不過,如果輸入正確的話,該郵箱是能接收郵件的。銀行工作人員解釋說,郵箱地址看起來如此復雜,是因為內網代碼沒經過轉譯。

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